Why have I been charged $25?
You were charged $25 because:
- you didn't show up to a session or,
- you cancelled within 24-hours of a booked session
If you no-show or cancel without honouring our cancellation policy, we take measures to protect the time and energy of our Guides. As missed/no-show sessions impact the availability of our coaches and this is their livelihood. Respect and integrity are at the core of Sphere values πͺ