How can I talk to a human?

Hey there! We're Margo and Eliane, and we've got your back. 

Part of the Customer Experience team, we're the humans you contact, and we're here to help - always. 

  • When you have a Sphere Guidance session - we’ll know and we’re all hands on deck for you. If it's an emergency, give us a call 1-833-777-4373 (you can text too)
  • Outside of your Guidance sessions, we are also available from 9 am EST - 6 pm PST on weekdays.
  • Pick a time that works best for you here and we will call you back.

Our number: 1-833-777-4373 (you can text too) Our email:

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us